FotoMagico Support

Support

How can I manage my subscription?

FotoMagico™ is available at two different marketplaces and your point of purchase defines how to proceed.

For purchases made through the Apple® App Store® – please follow Apple’s Guidelines here.
https://support.apple.com/en-us/HT202039

For purchases made through the Fastspring Reseller Store on our website, please follow this link.
https://boinx.onfastspring.com/account/

Recover a licence by email

Forgot your license details? No problem!

If you have misplaced or forgotten your FotoMagico license information, simply enter your email address below. We’ll automatically send your valid license details to the provided email address, so you can get back to creating amazing slideshows without any delay.

How it Works

Enter Your Email: Provide the email address you used when purchasing FotoMagico.
Receive Your License: If the email exists in our system, we’ll send your license information to that email.
Check Your Inbox: Look for an email from us with all the details you need.

Note: Ensure you enter the correct email address to avoid any delays in retrieving your license information. Look for an email from Boinx Software.

Your feedback and support questions

Your feedback and questions are crucial to us as they help us improve our products and services. Whether you have a question, encountered a technical issue, or simply want to share your thoughts, we are here to listen and assist.

How to Reach Us

Describe Your Issue or Feedback: Use the form below to provide a detailed description of your question, feedback, or the technical issue you are experiencing.
Provide Your Contact Information: Enter your email address so our support team can get back to you with a solution or response.
Submit the Form “FotoMagico Feedback” below: Once you’ve filled out the form, click the send button. Our support team will review your submission and respond as soon as possible.

Note: Please provide as much detail as possible to help us understand and resolve your issue efficiently.

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Join the FotoMagico User Forum

Connect, Collaborate, and Create

Welcome to the FotoMagico User Forum, your go-to place for discussing all things related to FotoMagico. Whether you’re seeking solutions to technical issues, looking for creative inspiration, or just want to connect with fellow FotoMagico users, this forum is the perfect platform.

Why Join Our Forum?

Find Solutions: Get help with technical issues from experienced users and our support team.
Share Ideas: Exchange tips and tricks to enhance your FotoMagico projects.
Get Inspired: Discover new ways to use FotoMagico by seeing what others are creating.
Stay Updated: Keep up with the latest news, updates, and features from the FotoMagico team.
Build Community: Connect with a vibrant community of passionate FotoMagico users.